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Window FAQ
Do your windows have a warranty?
Yes, but pretty much all windows do. What makes us different is how comprehensive ours is: we give a real Lifetime Warranty that covers the product AND our workmanship. We even cover glass breakage. By the way, beware of some companies that talk about ‘Lifetime’ warranties. Many of them don’t really mean lifetime coverage – they mean pro-rated coverage that reduces significantly over time.
Do you offer a lifetime warranty on your windows?
Yes, and we believe our warranty is pretty special. Not all lifetime warranties are created equal. Here’s the bottom line for the Zen Windows warranty: our warranty covers every window we sell, and as long as your home is still standing, you’ll never have to spend another dime on your windows. This means we pay for the window, glass, installation, and trip expenses. There is no fine print (exclusions), and the warranty is fully transferable every time the home sells. How much more Zen can a warranty be?
Why do prices for replacement windows vary so much?
Probably the easiest way to explain it is this: different window companies use different business models. For example, on the bottom end of the scale, you have some companies advertising unrealistically low prices. Often this kind of advertisement does not include your true final costs, and they’ll try very hard to upsell you a more expensive window. You also might end up with an inferior window. Another business model is the huge window company that invests a lot of money in a big sales team, spends a ton of money on marketing, and builds a costly showroom. All that overhead has to be paid for. You might end up with quality windows, but chances are you’ll pay a lot more than you need to. Zen Windows uses a different business philosophy. We focus like a laser on the quality of the windows, and making our process so stress-free that people naturally want to recommend us to others. We cut out all the unnecessary overhead of sales and marketing and offer the best windows at reasonable prices.
I don’t like that my current windows are hard to open and difficult to clean. Will my replacement windows solve this problem?
Yes! Many homeowners live with old windows for far too long. The windows get stuck when you try to open them. They’re also hard to clean – especially from the outside. If you’ve been living with that, you’ll love these smooth-operating windows that tilt-in for easy cleaning.
Yes, but pretty much all windows do. What makes us different is how comprehensive ours is: we give a real Lifetime Warranty that covers the product AND our workmanship. We even cover glass breakage. By the way, beware of some companies that talk about ‘Lifetime’ warranties. Many of them don’t really mean lifetime coverage – they mean pro-rated coverage that reduces significantly over time.
Do you offer a lifetime warranty on your windows?
Yes, and we believe our warranty is pretty special. Not all lifetime warranties are created equal. Here’s the bottom line for the Zen Windows warranty: our warranty covers every window we sell, and as long as your home is still standing, you’ll never have to spend another dime on your windows. This means we pay for the window, glass, installation, and trip expenses. There is no fine print (exclusions), and the warranty is fully transferable every time the home sells. How much more Zen can a warranty be?
Why do prices for replacement windows vary so much?
Probably the easiest way to explain it is this: different window companies use different business models. For example, on the bottom end of the scale, you have some companies advertising unrealistically low prices. Often this kind of advertisement does not include your true final costs, and they’ll try very hard to upsell you a more expensive window. You also might end up with an inferior window. Another business model is the huge window company that invests a lot of money in a big sales team, spends a ton of money on marketing, and builds a costly showroom. All that overhead has to be paid for. You might end up with quality windows, but chances are you’ll pay a lot more than you need to. Zen Windows uses a different business philosophy. We focus like a laser on the quality of the windows, and making our process so stress-free that people naturally want to recommend us to others. We cut out all the unnecessary overhead of sales and marketing and offer the best windows at reasonable prices.
I don’t like that my current windows are hard to open and difficult to clean. Will my replacement windows solve this problem?
Yes! Many homeowners live with old windows for far too long. The windows get stuck when you try to open them. They’re also hard to clean – especially from the outside. If you’ve been living with that, you’ll love these smooth-operating windows that tilt-in for easy cleaning.
